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§ MY PROCESS

How I work

Research first, PRDs before code, design where it earns its keep, and agents doing the heavy lifting inside guardrails I built. This site itself came out of that loop.

§ 01

The loop

STEP 1 OF 5

Research

Users, customers, and the market — not assumptions. I run focus groups and usability sessions, collect user-submitted requests and field feedback from every corner of the company, and compile it into a backlog with evidence attached.

For FFB, discovery meant contacting the people living with paper intake across five products before a single screen existed.

§ 02

Tools I built

Step 4, packaged: most designers use tools — these are ones I built. Click any card to look inside.

§ 03

Capabilities

DESIGN

Design systems · tokens · accessibility (WCAG 2.1/2.2) · UX writing · IA · research · whitelabel theming

ENGINEERING

TypeScript · React 19 · Lit / Web Components · CSS tokens (DTCG) · FHIR R4 / SDC / FHIRPath · SST/AWS · CI gates · testing

DOMAIN

Behavioral-health EHR · clinical coding (LOINC/SNOMED/ICD-10) · HIPAA · 42 CFR Part 2 · CARIN · ONC SED · SMART-on-FHIR · CDS Hooks

LEADERSHIP

People management · design-system governance (5 products) · accessibility program ownership · VP stakeholder work · capacity planning