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§ ABOUT

UI/UX Manager & Design Engineer

Design systems, accessibility, and full-stack product engineering for behavioral-health SaaS. AI-native.

5
PRODUCTS OWNED
7
PEOPLE MANAGED
2,027
AUDITED FINDINGS

I run design across five behavioral-health products and manage a team of seven — and I still ship at staff level. I designed and engineered Forming (FFB), a FHIR-native form builder, end to end in code; I own the design system as published, tested npm packages; and I built the company’s accessibility practice from scratch and remain its point person — 2,000+ audited findings across four platforms, working directly with compliance, sales, and legal.

AI is a real part of how I work — agents I direct, tooling I build, constraints I write down well enough that automation can’t quietly get them wrong. It’s how one designer-engineer can hold a form builder, a design system, and an accessibility program at the same time without any of them being hollow.

§ 01

Experience

Qualifacts

May 2021 – Present
Behavioral-health EHR SaaS (formerly OnCall Health)
UI/UX ManagerOct 2025 – Present

Head-of-design scope across five products while still shipping at staff level: designed and engineered Forming (FFB), a FHIR-native form builder, end to end in code; own the design system as published, tested packages; run the accessibility program as Qualifacts' point person, from 2,000+ audited findings to remediation, working with compliance, sales, and legal; manage the seven-person design team.

Lead UI/UX DesignerJun 2022 – Oct 2025

Drove product design and system unification across AI, EHR, and patient platforms; established shared design systems and standards.

Product DesignerMay 2021 – Jun 2022

Helped take OnCall Health from a focused telehealth product into a full EHR-integrated suite.

Feed Agency

Apr 2020 – May 2021
Toronto, ON
Senior DesignerJan 2021 – May 2021

Founding member of the Uber contract design team; built component libraries, methodologies, and processes.

DesignerApr 2020 – Jan 2021

Brand-team design across eBay and Ancestry.

Wyndo

Mar 2019 – Dec 2019
Toronto, ON
UI/UX Designer2019

Led the IA and MVP design of an innovator-fund-winning consumer insurance product.

H2O Digital

Feb 2017 – Mar 2019
Toronto, ON
Web Designer2017 – 2019

Web design across client brands.

§ 02

Education

The University of British Columbia
Bachelor's Degree, Psychology
2010 – 2014
§ 03

Selected certifications

  • Meta Front-End Developer · Meta · 2025
  • IBM AI Developer · IBM · 2023
  • PMC Level I (Product Manager) · Pragmatic Institute · 2023
  • WCAG 2.1 / 2.2 · Udemy · 2022
  • Accessible UX Writing · Udemy · 2022
  • UX Design Fundamentals · CalArts · 2019
§ 04

Beyond design

Three photographs by Luke Gram: a lone figure crossing Kim Il-sung Square in Pyongyang; a Holi festival crowd in India; a portrait of a Hamar woman against a teal wall
Documentary photography

The other practice: documentary and landscape work from North Korea, India, Ethiopia, and elsewhere.

lukegram.com ↗
§

Let’s talk

LinkedIn · GitHub · Email · Resume (soon)